Reviews of Canadian Moving Lines

Great!

Review · 16 Nov 2013 · MoveAdvisor

The guys were on time, very professional and efficient. We actually enjoyed our move! Thank you! James the salesman kept in touch and kept his word about price and service. The price was the lowest, and the service was better than anything we could have hoped for.

Reliable professional moving.

Review · 15 Nov 2013 · MoveAdvisor

Highly recommend Canadian Moving Lines! I had a very positive experience with a recent move. I found this company very professional & efficient. James in sales was very knowledgable and provided us with great advice. I felt like he cared about making the move a success. All my belongings arrived on time & in good condition. I would definately use them again.

Best Windsor to Burnaby Move.

Review · 10 Nov 2013 · MoveAdvisor

My boyfriend and I used CML for our ON to BC move and we must say they really did a great job.. The movers were very professional and friendly. They arrived on time and did all the 3 wrap process on my boyfriend's artwork and fragile items. Our items arrived on time and with no damages at all. We highly recommend them..

Return of deposti.

Review · 2 Dec 2013 · MoveAdvisor

This was a total nightmare! James May and Canadian moving lines were to move us from Edson Alberta to Amherst Nova Scotia on Oct 3. 2013. He changed the moving dates 3 times. Finally we had to tell him we couldn't wait any longer as we had to leave. We cancelled and requested a refund. He said give him 2 weeks. Then give him until the end of the month. And then stalled again and again. He wouldn't answer calls or text messages. Because we had to leave the next day we had to hire a company from Edmonton to move our stuff from Edson to Edmonton, which is two hrs away and it cost us $1300 for that. The new moving company we had to hire picked it up in Edmonton. We had to wait for close to a month for our stuff to arrive because that was only when this company was going back east. We had to come up with the extra money for this company without getting any resolve from James May. He lied and lied and lied. I am going to have to sue this company for my money. Complete losers!

Movers-Canadian Moving Lines.

Review · 24 Nov 2013 · MoveAdvisor

Worst company I've ever dealt with, they used extortion to get more money out of us. They had our furniture and then asked for additional money, we had no choice but to pay more. Then we had to pay several thousand more to get our belongings from Pacific 2 Atlantic movers (contracted by CML to move our items) because CML wouldn't pay them for our move. We had to as well get the police involved. Please email me for further details. Get a moving company that is reputable and recommended by the Canadian Moving Association. Dont fall for the cheap price like we did and end up paying double as well as stolen and damaged belongings. James Mahama, kept promising to repay the $8500.00 CML took up front, I believe this was to prevent us from warning others. We have all documentation to back this up. We came close to losing all our things plus a car they were shipping, the mover (Atlantic 2 Pacific) threatened to auction our things off. We have several emails from others who have been ripped off by these people.

Do not use this company!

Review · 19 Nov 2013 · MoveAdvisor

We hired this company to do a cross-canada move and were we ever disappointed! The service was beyond terrible. The contract was broken from the start and the movers came late on the day of pickup. Our furniture arrived 2 WEEKS LATE with damages and missing items. There were no covers on any of the furniture, scratches and dirt marks everywhere. James (sales rep) promised compensation but it was never paid to us. He came up with excuses after excuses about why he didn't have the money. After several of weeks, we are still waiting for this compensation. He never returns phone calls or e-mails. He gives you empty promises, threatens you to take off negative reviews in exchange for compensation. He even told us that they have a legal team and we shouldn't think about suing them. These threats are completely uncalled for and unprofessional. Rumor has it that they write their own positive reviews, so READERS BEWARE. If in doubt, email the ones that have had bad experiences and we will tell you the true story. Don't believe their flashy website and positive reviews. DO NOT USE THIS COMPANY! YOU WILL REGRET IT! .

Money owed to me!

Review · 15 Nov 2013 · MoveAdvisor

After MANY issues and damages and our motorcycle not being imported we sent pictures to James to file a claim for the damages. We found out that James pretended to be my husband and had someone pretend to be me to enter into a contract with another moving company. They knew this company did now allow subcontracting. After calls not being answered and being given excuses we were told by James in writing that he would reimburse us in full ($3172.00) by November 15, 2013. we have not received a penny, been told he's sick but would send the money and now he won't return emails or answer the phone. We were told to remove any negative comments in order to receive the reimbursement which we did. I have reopened the claim with the BBB and am beginning legal proceedings. This company has caused us more stress and financial strain than imaginable and we have a damaged motorcycle that we can't even register in the US since they didn't do what was promised. Please contact me if you have had similar issues to be a part of the legal action against Canadian Moving Lines/IML and James May.

Do not waste your time.

Review · 5 Nov 2013 · MoveAdvisor

Missing Box of Stuffed animals and other boxes and items as well, Please message me if anything not belonging to you showed up in your move.We also have a wooden bed frame that is not ours with a green sticker on it. There are too many terrible things to write out that happened so I will put it in short form: late pick up,10 days late delivery,threatened to sell all our things at auction unless given more money,loss of important personal belongings and electronics,damage to imported instruments and furniture, financial loss,had to live without furniture in an empty house for a week,had to replace lost or stolen items, and buy new things to be able to survive without items for 10 days they were late. emotional stress from the entire ordeal,RCMP had to force them to unload, RCMP considered the acts of this company to be that of "extortion". Will not provide you with help unless you REMOVE YOUR BAD REVIEW.extremely manipulative,sub-contracts out extremely questionable companies. This company is not worth any more of my time. My advice to you would be to stop reading the reviews for this company, and try one that is reputable and trustworthy, or better yet, get a truck and move your items yourself.Also goes by the name IML which has an "F" rating with the BBB. I will never trust another moving company again. The items I have lost are irreplaceable and I can only hope and pray that I will find them some day. Many of the items hold high sentimental value to me, and I have been suffering from their loss as a result. Keep the things you treasure most in this world in your own possession. You never truely know who is going to be handling them, or what they will be planning on doing once they have things of yours to seemlingly use as leverage against you. I welcome anyone to…

James May.

Review · 8 Oct 2013 · MoveAdvisor

I'm suing "Canadian moving lines" if any one has any pending cases against this company could you let me know please? James, we tried to give you ample time to respond to our cancelation. You requested 2 weeks extension on the move, then another 4 to 6 weeks extension on the move finally when we could no longer be without our beds or furniture we canceled service with your company, things weren't working out. So I ask for my deposit back right? Of course I do, and James, you promised that if I waited till the end of the month you would return my money. Fine. Accounts payable what-not. So the end of the month comes and.. No money! We'll I'll wait a few days and see if it's clearing the bank.. Nope. So James here is where I called you and asked what the delay was. Not sure what the excuse was this time; boss on vacation? Request was sent? Anywho! By this time I'm so sick of delays and stall tactic that I start doing more research into the company and found this site. Then I agreed with another customer that your service was not great and I was having trouble getting my money. When we spoke again you called me an a@@hole and said you were staling my refund because of my post. I wonder what you will think of me now? Ps thanks for moving my car. It's ok that that was late too.

Do not use this company.

Review · 13 Sep 2013 · MoveAdvisor

Had contract with this company. They screwed up on the date for the move. They were late on the day I had them booked. I called to see how far behind the truck was. Then told that there was a screw up from there office to the office in edmonton. They said they would call me back. How dose a company only have one phone line?they never did call back. When I called them after giving my name they would not answer or return a phone call. They still took payment even tho they said that they cancelled the move a day later. Do not use this company.